Unable to transfer asset

Hi @cjustinobi - if you still need help, please do contact our support team directly. You can do that safely by opening Valora’s menu and tapping Help > Contact.

I have reported @Devy_reply - this is not a Valora support person. We’ll always ask you to initiate the ticket yourself, preferably via Valora’s menu. You can also find our contact methods here.

If you clicked the link in their reply, please write to our support team and let them know your wallet has been compromised. They can help you, but primarily you’ll need to immediately create a new wallet and transfer your funds there. Hopefully, you have not clicked their link.

Thank you! The official Valora support team looks forward to hearing from you to assist with this issue.