Keep getting the error “Need more funds to send payment”

Is there a current bug that prevents me to send payments? I do have enough funds so why can’t I get past this error? Is it because I’m sending my full amount as payments?

Any info is greatly appreciated, thanks!

Hi @SerenaHy - that’s frustrating, sorry you’re experiencing this.

We can help more but need more details. Can you open Valora’s menu and tap Help > Contact to submit a support request? Please keep the option to send logs ticked, and include a screenshot of the error.

We’ll be able to help from there. Thank you!