# Unlocking Celo in the Valora app **URL:** \ **Category:** Baklava Testnet\ **Created:** [August 1, 2023, 5:00am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229 "2023-08-01T05:00:24Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![bm2centeno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/bm2centeno/32/8356_2.png) [@bm2centeno](https://forum.celo.org/u/bm2centeno)\ **Post date:** [August 1, 2023, 5:00am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/1 "2023-08-01T05:00:24Z")
Hi I need help unlocking my Celo in the Valora app. I am reaching to you because Valora “customer service” couldn’t helped me and subjects that I contact you. My Celo is lock under an a yellow circle with the letter “C” in the center. I really need help to be able to use my investment. Thank you ---
**Author:** ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)\ **Post date:** [August 1, 2023, 8:31pm UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/2 "2023-08-01T20:31:25Z")
Hi @bm2centeno - thanks for posting here. I’m sorry for the difficulties with your support ticket. Just now, I sent a follow-up in a new ticket to help you move through this. Please check your inbox for ticket 21463. Thank you! ---
**Author:** ![Bahram](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@Bahram](https://forum.celo.org/u/Bahram)\ **Post date:** [August 1, 2023, 11:55pm UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/3 "2023-08-01T23:55:55Z")
Hi I have this problem mycelos coins are locked Could you resolve it ? I use Omni wallet ---
**Author:** ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)\ **Post date:** [August 2, 2023, 2:20pm UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/4 "2023-08-02T14:20:44Z")
Hello, I work with Valora and can help support the Valora app. For Omni wallet, I encourage you to reach out to their support team for assistance. ---
**Author:** ![bm2centeno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/bm2centeno/32/8356_2.png) [@bm2centeno](https://forum.celo.org/u/bm2centeno)\ **Post date:** [August 4, 2023, 2:33am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/5 "2023-08-04T02:33:08Z")
I’m not using Omni wallet. ---
**Author:** ![bm2centeno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/bm2centeno/32/8356_2.png) [@bm2centeno](https://forum.celo.org/u/bm2centeno)\ **Post date:** [August 4, 2023, 2:33am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/6 "2023-08-04T02:33:51Z")
I am using Celo wallet. I just want to unlock my celo ---
**Author:** ![yian](https://avatars.discourse-cdn.com/v4/letter/y/919ad9/32.png) [@yian](https://forum.celo.org/u/yian)\ **Post date:** [February 24, 2024, 1:15pm UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/8 "2024-02-24T13:15:48Z")
I have the same issue. My celo is on pending condition stil, for more than 2 weeks. I dont know why they re not unlocked yet. ---
**Author:** ![bm2centeno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/bm2centeno/32/8356_2.png) [@bm2centeno](https://forum.celo.org/u/bm2centeno)\ **Post date:** [March 6, 2024, 4:06am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/9 "2024-03-06T04:06:19Z")
Did anyone know how to unloock Celo in the Valora app? I just want to access my account. ---
**Author:** ![bm2centeno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/bm2centeno/32/8356_2.png) [@bm2centeno](https://forum.celo.org/u/bm2centeno)\ **Post date:** [March 6, 2024, 4:08am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/10 "2024-03-06T04:08:09Z")
Thank you very much!!! ……… ---
**Author:** ![bm2centeno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/bm2centeno/32/8356_2.png) [@bm2centeno](https://forum.celo.org/u/bm2centeno)\ **Post date:** [March 6, 2024, 3:40pm UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/11 "2024-03-06T15:40:12Z")
Thank you, It looks like I’m not the only one who is having this problem. ---
**Author:** ![andyduong1920](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/andyduong1920/32/9130_2.png) [@andyduong1920](https://forum.celo.org/u/andyduong1920)\ **Post date:** [March 12, 2024, 2:32am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/13 "2024-03-12T02:32:27Z")
@bm2centeno @yian I have the same issue and figured out we would need to do one more step: withdraw that `unlocked coin` back to your wallet. Hope that will help you. ---
**Author:** ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)\ **Post date:** [March 12, 2024, 4:11pm UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/14 "2024-03-12T16:11:53Z")
Hi @bm2centeno - we’re happy to help. Please open Valora’s menu and tap Help \> Contact to reach our support team. Thank you! ---
**Author:** ![Ebuka](https://avatars.discourse-cdn.com/v4/letter/e/ec9cab/32.png) [@Ebuka](https://forum.celo.org/u/Ebuka)\ **Post date:** [August 1, 2024, 3:09am UTC](https://forum.celo.org/t/unlocking-celo-in-the-valora-app/6229/15 "2024-08-01T03:09:50Z")
I love opera mini. They have done a lot help to the world.