# Referral rewards

**URL:** https://forum.celo.org/t/referral-rewards/3824
**Category:** Valora
**Created:** [June 17, 2022, 6:19am UTC](https://forum.celo.org/t/referral-rewards/3824 "2022-06-17T06:19:04Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Luts](https://avatars.discourse-cdn.com/v4/letter/l/65b543/32.png) [@Luts](https://forum.celo.org/u/Luts)
#### Post date: [June 17, 2022, 6:19am UTC](https://forum.celo.org/t/referral-rewards/3824/1 "2022-06-17T06:19:04Z")

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[Description of issue faced]

## Device Information

OS: [iOS or Android]  
Device:  
App Version:

Hello! I haven’t received my valora referral rewards for several colleagues that have successfully registered with valora. Are their any changes as regards this program?

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### Author: ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)
#### Post date: [June 17, 2022, 1:40pm UTC](https://forum.celo.org/t/referral-rewards/3824/2 "2022-06-17T13:40:15Z")

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Hi Luts! This is a beta program that we are running with a small group of participants. If you have received comms about this program and it’s not working as expected, please reach out to support by opening Valora’s menu and tapping Help \> Contact. We can investigate from there.

Thank you.

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### Author: ![Luts](https://avatars.discourse-cdn.com/v4/letter/l/65b543/32.png) [@Luts](https://forum.celo.org/u/Luts)
#### Post date: [June 18, 2022, 5:57am UTC](https://forum.celo.org/t/referral-rewards/3824/3 "2022-06-18T05:57:48Z")

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I appreciate your reply

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### Author: ![Luts](https://avatars.discourse-cdn.com/v4/letter/l/65b543/32.png) [@Luts](https://forum.celo.org/u/Luts)
#### Post date: [June 18, 2022, 6:01am UTC](https://forum.celo.org/t/referral-rewards/3824/4 "2022-06-18T06:01:38Z")

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If I send an invite without using a messaging app to notify a colleague. Forexample I call him and tell him what to do. If he successfully registers with valora and connects his number. Do I miss out on invite rewards just because I didn’t follow my invite with a message?  
Note: assuming I have been chosen to participate in beta program

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### Author: ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)
#### Post date: [June 23, 2022, 3:12pm UTC](https://forum.celo.org/t/referral-rewards/3824/5 "2022-06-23T15:12:09Z")

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You do not need to send a message!

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### Author: ![hbheiner](https://avatars.discourse-cdn.com/v4/letter/h/3bc359/32.png) [@hbheiner](https://forum.celo.org/u/hbheiner)
#### Post date: [February 6, 2023, 12:10am UTC](https://forum.celo.org/t/referral-rewards/3824/6 "2023-02-06T00:10:31Z")

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I have invited a friend but we have not get the NFT. I tried contact but it not work

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### Author: ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)
#### Post date: [February 6, 2023, 12:56pm UTC](https://forum.celo.org/t/referral-rewards/3824/7 "2023-02-06T12:56:34Z")

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Hello! Thanks for posting here; I’m sorry you could not contact us. First, please read through [this article](https://support.valoraapp.com/hc/en-us/articles/6132360208397-NFT-Rewards-for-Invites) to see if anything applies, especially the section, “Why did my rewards not show up?”

If you can’t spot anything, I’ll need to ask you to contact our support team. The preferred way is to open Valora’s menu and tap Help \> Contact. Please use the default mail client (mail.app on iOS, Gmail on Android) if possible when sending.

If that menu option isn’t work, please write to [support@valoraapp.com](mailto:support@valoraapp.com) to ask for help - and let them know about both the contact link not working and the NFT issue.

Looking forward to getting to the bottom of this. Thank you!
