# cEUR from exchange to Valora, not available in my region? **URL:** \ **Category:** Valora\ **Created:** [March 18, 2022, 12:33pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114 "2022-03-18T12:33:58Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![markbarendt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/markbarendt/32/6778_2.png) [@markbarendt](https://forum.celo.org/u/markbarendt)\ **Post date:** [March 18, 2022, 12:33pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114/1 "2022-03-18T12:33:59Z")
How come Valora doesn’t give me the option to import cEUR? I’m in the USA. ---
**Author:** ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)\ **Post date:** [March 18, 2022, 1:08pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114/2 "2022-03-18T13:08:37Z")
Hi @markbarendt! If I understand correctly, you’d like to send cEUR to Valora from another location, such as an exchange. Is that right? If so, please see this article on [receiving funds from an exchange](https://support.valoraapp.com/hc/en-us/articles/4402353370381). If you’re using another wallet, you’ll simply need your [Valora account address](https://support.valoraapp.com/hc/en-us/articles/360060946432) and you can send to that address from the other wallet. I’d also encourage you to have a read of this article: [What do I need to know before sending assets to and from Valora?](https://support.valoraapp.com/hc/en-us/articles/4402353316237) I see we have a support request from you as well! Our team will help you out there as well. Thank you! ---
**Author:** ![markbarendt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/markbarendt/32/6778_2.png) [@markbarendt](https://forum.celo.org/u/markbarendt)\ **Post date:** [March 18, 2022, 1:19pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114/3 "2022-03-18T13:19:53Z")
Thanks for the articles. Valora simply won’t give me the option to transfer in cEUR “Not available in your region” cUSD and Celo both work perfectly it’s just the cEUR that’s an issue. ---
**Author:** ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)\ **Post date:** [March 18, 2022, 1:51pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114/4 "2022-03-18T13:51:38Z")
You’re welcome. It’s a confusing part of the app that needs improvement; we’re working on it. If you want to send cEUR from another place - exchange, wallet, etc. Kucoin, for example, you’ll need to grab your account address then find the **send** function on the other system, for cEUR, and send it to your Valora address. How you reach that send option on the other system will be dependent on the exchange or wallet you’re sending from. ---
**Author:** ![markbarendt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/markbarendt/32/6778_2.png) [@markbarendt](https://forum.celo.org/u/markbarendt)\ **Post date:** [March 18, 2022, 2:11pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114/5 "2022-03-18T14:11:49Z")
Ahhh, so can I assume that the address of my Valora wallet is the same for all the currencies and assets? ---
**Author:** ![Lisa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.celo.org/lisa/32/7475_2.png) [@Lisa](https://forum.celo.org/u/Lisa)\ **Post date:** [March 18, 2022, 3:33pm UTC](https://forum.celo.org/t/ceur-from-exchange-to-valora-not-available-in-my-region/3114/6 "2022-03-18T15:33:47Z")
Aye! Yes indeed. Your address is the same for all assets.